Frequently Asked Questions
Everything you need to know about your Gainful experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are always free, while returns for a refund incur a small shipping fee.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend measuring a similar garment you already own to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At Gainful, we prioritize ethical manufacturing. Over 80% of our current collection is made from organic cotton, recycled polyester, or sustainable Tencel fibers.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.